Returns & Exchanges
At by Parra, we want you to be completely satisfied with your purchase. If your item isn't the right fit or style, you can return or exchange any unworn products within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing